December 4, 2009
BtoB Online
Demandbase Professional for Publishers Debuts

December 1, 2009
DemandGen Report
Leading Demand Gen Solution Providers Connect To Form “The Marketing Cloud”

November, 2009
DestinationCRM
Climbing to New Heights of Lead Generation

November, 2009
Harvard Business Review
Paths to Revenue: Mid-Market CEOs Share Best Practices

October 12, 2009
DemandGen Report
Demandbase Adds Analytics To Provide Deeper Insights Into Lead Sources, Behavior

October 6, 2009
BtoB Online
Demandbase Enhances Customer Acquisition Solution

September, 2009
Business Week
To Generate Sales Leads, Develop an Inbound Marketing Strategy

Demandbase In the News

Jason Stewart

Mr. Stewart leads demand generation programs for Demandbase and is a recognized thought leader in the B2B lead generation and lead management space. He founded and leads the Salesforce.com user group in Salesforce.com’s headquarters location (San Francisco) and was one of the first 500 people to complete the Salesforce.com Certified Administrator process. He has spent 10+ years in B2B telesales, demand generation, lead management and marketing operations with a variety of businesses including Maxager Technology, MarketLive, and Inference Corporation. Mr. Stewart has advised emerging software companies including Spoke and Kieden (acquired by Salesforce.com). He earned his BA in English from Rutgers University.

View Jason Stewart's profile on LinkedIn


Chris Golec

Mr. Golec is CEO of Demandbase – a provider of On Demand Software and Services to improve demand generation at B2B companies. Prior to founding the company in 2005, he co-founded Supplybase in the mid-90’s. Supplybase was a successful supply chain software company that created significant customer value before being acquired by i2 Technologies in 2000 as part of the largest software merger in history. Before entering the software industry, Mr. Golec spent the previous 10 years of his career with GM, DuPont, and GE serving in engineering, sales and marketing roles. He holds a B.S. in Chemical Engineering and an M.B.A.

Recording Now Available for the Web Analytics for B2B Webinar

by Jason Stewart

Demandbase had a webinar last week, "Web Analytics and B2B." You can access a link to the recording by registering here. We focused on Google Analytics as an example, and looked at general reports available as well as some more detailed examples and a case study for the Goals and Funnel Visualization.

I also compiled a list of links to the free tools mentioned in the webinar.

The single best blog I have seen on web analytics is Occam's Razor by Avinash Kaushik, author of Web Analytics: An Hour a Day. Specifically, he had a fantastic post recently called Google Analytics Maximized: Deeper Analysis, Higher ROI and You that featured his "nine point checklist of analytics awesomeness."

You can also read about the case study we discussed right here in Demandblog!

Fun With Google Analytics - Part 1
Fun With Google Analytics - Part 2

Web Analytics for B2B

Demandbase is presenting another free B2B best practices webinar next week: Web Analytics for B2B: Tips, Tricks and Beyond.

Ultimately we hope to share some basic navigation for those new to web analytics  -- as well as some more advanced tips, a case study on how Demandbase used the goal and funnel functionality in Google Analytics to increase conversions, and details about a few tools from both Google and third parties (including Demandbase Stream) that extend the value of Google Analytics.

We're centering the discussion around Google Analytics for a number of reasons...other than the fact that it is the tool of choice for most websites that use web analytics the functionality in Google Analytics is easily replicated (and built upon) by other web analytics suites like Omniture and WebTrends.

Here are the details and the abstract:

Web Analytics for B2B: Tips, Tricks and Beyond
Thursday, January 22, 2009 11:00 AM - 12:00 PM PST
Register Here

Do you need some tips for how to navigate within Google Analytics, or are you curious as to how other B2B companies are using some of the more advanced features within Google Analytics?

Google Analytics offers a lot more than simple web traffic counts. Campaign monitoring, goal tracking and deep ties to your Google PPC campaigns are just the beginning. How far does Google Analytics go? And where does it leave off?

What the Heck is Inbound Marketing and Why is it so Important?

There is an excellent description of what “inbound” or “pull” marketing is over at the Hubspot blog today, Inbound Marketing & the Next Phase of Marketing on the Web.

In a nutshell, they define it as "...marketing focused on getting found by customers." They put SEO, blogs, and social media into this bucket. I would put PPC advertising in there as well. After all, PPC is all about figuring out what your prospects are going to be searching for and then making sure you are there when they find it.

The problem with portions of conventional inbound marketing efforts, specifically SEO and PPC, is that while there is a great deal of effort involved in making sure that people find you, most of the people (some estimates are as high as 95%) that DO find you never fill out a form or let you know they are out there, looking.

This fits in nicely with the direction we are going here at Demandbase. Our new (and free!) desktop widget, Demandbase Stream, sits on your computer desktop and acts like a stock ticker - only instead of stocks you can see the names of the companies that are on your website right now (as well as the search terms they used to find you). Simple connections to both LinkedIn as well as our own database of more than 5 million business contacts help you to make the connections you need at the companies that are looking for your products or services.

We also have a more advanced and complete web traffic monitoring tool that is in pre-release right now. Feel free to drop me a line at jstewart@demandbase.com if you are interested in learning more.

One of my colleagues here put it nicely. "We identify the ‘Silent Majority’ of people clicking on a company’s search ads, who meet their target profile, but do not convert (and are therefore not identified). We enable the advertiser to take the next step and reach out to these qualified prospects through a focused marketing effort (targeted email campaign or possibly direct sales rep call), helping them maximize the dollars they’ve already spent on paid search."

In other words, a nice one-two punch of both inbound and outbound marketing.

With budgets being tight, and with B2B companies changing the way they market to drive traffic to their various presences on the web, they simply can’t afford not to know who the traffic is, how they found you and what they were looking for.

Demandbase Stream is Here

Let me first apologize for having been silent for a few weeks, but as you have (hopefully) heard, Demandbase officially launched today, announcing not only Demandbase Central™ (our platform for cleansing and scoring business contact information from leading data providers) and Demandbase Direct™ (the solution through which B2B marketers and salespeople can purcahse them) but also a brand new free desktop widget called Demandbase Stream™.

Demandbase Stream is the first browserless Web application (built with Adobe® AIR™) that enables sales and marketing people to find out which businesses are visiting their Web site, what their interests are, and who to contact. By downloading the free Demandbase Stream tool and connecting it to a Web site and to Demandbase Direct, anyone can turn passive Web visits into actionable sales leads. From a ticker that runs across the desktop users can view business traffic information, company details, and recommended contacts in minutes. Users can also set preferences to filter traffic from outside a sales territory or from Internet Service Providers (ISP’s).

Catch a glimpse and download Stream at demandbasestream.com. Did I mention it's free?

CAN-SPAM and Duct Tape and Vertical Response, Oh My!

Two great sources for more details on the CAN-SPAM changes that went into effect on July 7th:

Total Compliance -- What Do the Changes in CAN-SPAM Mean for You? (by John Engler,VP and GM of UnsubCentral and posted at eMarketing and Commerce).

Duct Tape Marketing podcast interview with Janine Popick, CEO from Vertical Response about the changes...listen to it or download it here.

And Speaking of Vertical Response, the webinar I did with them a few weeks back is now up and available for viewing in their community education section, "How to Do Everything." Advanced Tracking and Reporting, From Your Email Campaigns to Dollars in the Bank. Jeremy Engler from VR spoke about some advanced reporting and tracking capabilities within Vertical Response, while I focused on a tour of Google Analytics. check that out here.

Google Can You Hear Me, Part 2

The B2B Search gurus at Enquiro have written a much more eloquent and detailed list of reasons to use Google's webmaster tools than I ever could. Check it out here.

Advanced Tracking & Reporting: From Your Email to Dollars in the Bank

I'm doing a webinar recap of the presentation I gave at the Vertical Response Spring Marketing Event a few weeks back. Jeremy's portion is perfect for Vertical Response customers interested in getting their reporting capabilities up to the next level, while I focus more on general "how-to" stuff with regard website analytics using the free Google Analytics tool.

It's free, but registration is required. Here's the link...

Wednesday, June 11, 2008 11:00 AM - 12:00 PM PDT

You've created and sent a great looking email - now the fun begins.  Start using advanced tracking with the Vertical Response "Click to Sale" feature and the Vertical Response Google Analytics integration.  Join Jeremy Engler and Jason Stewart of Demandbase to learn:

  • How to leverage Click to Sale tracking and Google Analytics to gain real business insight
  • How to use VerticalResponse's Google Analytics integration and Click to Conversion tracking.
  • What types of reports you can create – and how to analyze them
  • Why now is the time to take your reporting to the next level

About the Speakers:
Jason Stewart leads the demand generation programs for Demandbase, Inc. and is also the lead contributor for Demandblog, dedicated to best practices in B2B demand generation.  Mr. Stewart is a recognized thought leader in the B2B lead generation and lead management space, and is the founding leader of the Salesforce.com San Francisco user group.

Jeremy Engler is a Product Manager at Vertical Response who brings 9 years of technology experience to the VerticalResponse team.  He was previously the Operations Manager for Salesforce.com's AppExchange, and no one has a better understanding of the advanced reporting tools provided by VR.

Register HERE.

Continue reading " Advanced Tracking & Reporting: From Your Email to Dollars in the Bank" »

Google Can You Hear Me?

Many of you may know about Google's tools for webmasters already, but if you don't (and you have responsibility for search engine optimization of your website) you go take the tour and then have your webmaster set it up.

Here's just a few questions you'll be able to answer about how Google sees your site...

  • When is the last time Googlebot crawled my website?
  • Did it find any dead links and what were they?
  • Are there any changes I should make to descriptions and metadata to help improve my search rankings?
  • Which natural search queries most often returned pages from my site, and which of them were clicked?
  • How is my site indexed by Google, and which pages are indexed?
  • Which other sites point to my site?

You can also make sure Google knows where your site map is, and is crawling it. And if you don't have a site map, go build one and then subscribe to the webmaster tools, which is completely free to use.

Even More Fun with Google Analytics

I gave a talk yesterday at the Vertical Response spring marketing conference, which featured speakers on all kinds of fun topics including email marketing, email deliverability, online survey tools, blogging and Web 2.0, direct mail and more. My session was called Advanced Tracking and Reporting From Your Email Campaigns to Dollars in the Bank.

Jeremy Engler from Vertical Response did a great job demonstrating the testing, reporting and integration with Google Analytics baked right in to the VR email system. I talked very generally about Google Analytics and walked through the case study which I described here.

Vertical Response wants to do a webinar with this content, so I will keep you posted on when it becomes available. And thanks to the whole VR team for putting together a great event!

Great Event for Online Marketers in San Francisco

By Jason Stewart  - March 24, 2008

Vertical Response has their Spring Marketing Conference coming up on April 23rd.

Check out the full agenda here.

I'll be presenting with Vertical Response's Jeremy Engler in a track called Advanced Tracking & Reporting From Your Email Campaigns to Dollars in the Bank. Here's the description:

You’ve created and sent a great looking email, now the fun begins. Hook up to advanced tracking with the VerticalResponse Click to Sale feature OR use our integration with Google Analytics. In this session you’ll learn"

  • How to set up Click to Sale tracking on your confirmation page
  • How to read the click to sale reports
  • How to set up Google Analytics with your VerticalResponse Campaign
  • How to analyze your Google analytics results
  • What types of information you can track using Google Analytics

Register here.